Respond
Run the incident from first signal to closed investigation
Incidents, war rooms, recoveries, investigations and playbooks in one place, so everyone handling a crisis works from the same record.
Respond
What's inside
The parts of the module, all on the same data model.
Incidents
Detection, triage and escalation, with severity and ownership on the record.
War rooms
Crisis command for major incidents, with a crisis-call card and a chat link next to the call.
Recoveries
Sequence the failover steps and follow each one as it runs.
Investigations
Find the root cause and keep the evidence with the investigation.
Playbooks
Predefined responses that assign tasks to the right people automatically.
Connected to
One data model, so records connect across modules without integrations.
Questions it answers
The questions people bring to this module.
- Who is in the war room, and is the crisis call open?
- Which tasks did the playbook assign, and to whom?
- Which recovery step comes next?
- What was the root cause, and which evidence supports it?
- Does this incident need a regulatory notification?
See ILSERIS in action.
A focused walkthrough, built around your regulatory landscape and operating model.